Amazon US and Amazon CA may be experiencing technical issues [Updated]

Info Exchange. Stay Informed. Stay Connected.

[Updated 6/6/2017]

It appears that Amazon order files and shipment confirmations are once again available and processing.

 

[Updated 6/5/2017]

Some sellers have noted that order files are available, however we don’t have a firm ETA on Amazon’s full resolution of shipments, cancellations or adjustments.

You can check out what others are saying in the Amazon forum.


by Client Services | Jun 5, 2017

We have had reports from a number of sellers that Amazon US and Amazon Canada are currently experiencing technical issues. The issues reported thus far appear to be related to order reports and shipment confirmations.

This includes the ability to generate order reports which Monsoon requires to receive orders. Until this issue has been resolved new orders will not come in to Monsoon.

Other functionality may also be impacted.  For more information, please visit your Amazon Seller Central account.

We’ll update this post as we learn more.

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