Info Exchange
New eBay HTTPS security standards effective October 1st
As part of eBay’s Summer Seller update, they announced new requirements for secure images, listing templates, and functionality in item descriptions for both eBay US and eBay UK:   “To align with new industry security standards, eBay will begin exclusively using the HTTPS communications protocol in the coming months to send and receive information between
Upcoming Changes to Amazon’s Domestic Transit Time Maximums
Last week, Amazon announced changes to the domestic transit time maximums for Media items on Amazon US effective August 31st. There are no changes required in Monsoon to accommodate the new timeframes. Amazon will automatically update your shipping templates for regions that exceed the maximums as noted below:   Dear Seller, We are launching new
Action Required by AbeBooks - Account verification by August 31st, 2017
AbeBooks sent the following the message to sellers regarding the addition of Stripe as one of their payment service providers. If you sell on AbeBooks, you will need to have your account information verified with all of their payment service providers, including Stripe. Instructions for how to complete the verification are included below:    
Amazon UK to allow sellers to set media rates in August, and fee changes on the way
A reminder for books, music, video, and DVDs (BMVD) sellers on Amazon UK: Beginning on August 1st, 2017, you will be able to set your own standard shipping rates (including offering free shipping) as well as unique shipping rates by region for expedited delivery or by country for international delivery. You can learn more about
What's new in Monsoon Marketplace version 5.4?
Version 5.4 is here! Keep an eye out for the update to Monsoon Marketplace Version 5.4.0 this week. As part of our initiative to deliver new releases and bug fixes at a faster rate, many of you are going to be jumping from straight from 5.2.0 to 5.4.0, so the release notes for 5.3.0 and
Independence Day closure notice for July 4th, 2017
Monsoon will be closed in observance of Independence Day on July 4th, 2017. Email support is available on a limited basis during holidays. We will resume normal hours of operation on Wednesday, July 5th, 2017. If you need urgent support during the holiday, please contact Support and put the word “Urgent” in the subject line.
Amazon US may be experiencing technical issues [Updated]
[Updated 6/29/2017] Order reports and shipping confirmations appear to be processing as expected, but let us know if you see an issue. We have had reports from a number of sellers that Amazon US is currently experiencing technical issues. The issues reported thus far appear to be related to order reports and shipment confirmations. This closing on August 31, 2017
Sellers on received the following announcement today:   Dear Seller, This letter is to inform you that will be closing on August 31, 2017, and you will not be able to sell on the platform following that date. Returns will continue to be processed until October 31, 2017. We would like to thank
Amazon US and Amazon CA may be experiencing technical issues [Updated]
[Updated 6/6/2017] It appears that Amazon order files and shipment confirmations are once again available and processing.   [Updated 6/5/2017] Some sellers have noted that order files are available, however we don’t have a firm ETA on Amazon’s full resolution of shipments, cancellations or adjustments. You can check out what others are saying in the
AbeBooks Password Requirement: Effective June 30, 2017
AbeBooks sent the following message to merchants this week. In addition to changing your password on AbeBooks, please go to My Account and click on the My API Key. Then click Regenerate API Key. You must enter that key code in the AbeBooks Password field in Monsoon.     Important security message: action required Dear



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