Info Exchange
Monsoon Receiving Issue
Update: This issue has now been resolved. If you encounter any further issues please let us know. We have identified an issue with one of our services today that affects the ability to receive new products. Our Engineering team is currently working to resolve the issue. When attempting to search for an item in Monsoon you
Support Center outages
The Monsoon Support Center is currently experiencing issues with viewing ticket history, submitting support tickets, and viewing Account details. We are working hard to correct these issues. We will provide updates when the issues have been resolved. In the meantime, if you need to submit a support ticket, please email  
Monsoon pricing and receiving issue
Update: This issue has now been resolved. If you encounter any further issues please let us know.   We have found an issue with receiving and pricing occurring this afternoon. We are working on fixing it and hope to have it resolved soon. You may be unable to receive inventory, and your items may price
Labor Day Closure 2017
Monsoon will be closed on Monday, September 4th in observance of Labor Day. Email support is available on a limited basis during federal and corporate holidays. We will resume normal hours of operation on Tuesday, September 5th, 2017. If you need urgent support during the holiday, please contact Support and put the word “Urgent” in
Amazon US Multi-channel Fulfillment fee changes and Amazon UK minimum fee changes
There has been a lot of notable marketplace activity in recent weeks, and here are a couple more headlines from Amazon Seller Central to have on your radar:   Amazon Multi-Channel Fulfillment U.S. Fee Changes – Effective August 30, 2017 Multi-Channel Fulfillment (MCF) allows you to have Amazon fulfill orders from your other sales channels closing, AbeBooks promotion for new sellers
A reminder that will be shutting its doors on August 31st. You don’t need to take any steps within the Monsoon software or on when the market closes since those listings will be no longer be available to buyers. will be removed from Monsoon in a future release, but your order
New eBay HTTPS security standards effective October 1st
As part of eBay’s Summer Seller update, they announced new requirements for secure images, listing templates, and functionality in item descriptions for both eBay US and eBay UK:   “To align with new industry security standards, eBay will begin exclusively using the HTTPS communications protocol in the coming months to send and receive information between
Upcoming Changes to Amazon’s Domestic Transit Time Maximums
Last week, Amazon announced changes to the domestic transit time maximums for Media items on Amazon US effective August 31st. There are no changes required in Monsoon to accommodate the new timeframes. Amazon will automatically update your shipping templates for regions that exceed the maximums as noted below:   Dear Seller, We are launching new
Action Required by AbeBooks - Account verification by August 31st, 2017
AbeBooks sent the following the message to sellers regarding the addition of Stripe as one of their payment service providers. If you sell on AbeBooks, you will need to have your account information verified with all of their payment service providers, including Stripe. Instructions for how to complete the verification are included below:    
Amazon UK to allow sellers to set media rates in August, and fee changes on the way
A reminder for books, music, video, and DVDs (BMVD) sellers on Amazon UK: Beginning on August 1st, 2017, you will be able to set your own standard shipping rates (including offering free shipping) as well as unique shipping rates by region for expedited delivery or by country for international delivery. You can learn more about



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