Monsoon Receiving Issue

Info Exchange. Stay Informed. Stay Connected.

by Client Services | Jan 16, 2018

Update: This issue has now been resolved. If you encounter any further issues please let us know.

We have identified an issue with one of our services today that affects the ability to receive new products. Our Engineering team is currently working to resolve the issue.

When attempting to search for an item in Monsoon you may receive the following error:

‘There is an error in XML document (0,0).’

Thank you for your patience while we work through this issue. We will update this post as more information is available.

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